We'll be happy to outline or company's policies on refunds and exchanges with you if you call us on [03] 9773-5355 or email nappies@premiumnappies.com.au.

 Please Note:      NO refund or exchange on SALE items .

 And

  NO refund or exchange accepted on incorrect choice of nappy size, brand or quanity ordered, on opened packs due to health and safety regulations.

If re-delivery is required a surcharge of $10.00 will be applied. Charges apply for exchanging bags due to wrong choice of nappies.